Memo

Working Hours Expectations

You are expected to arrive and be ready to start your shift in line with your shift start time, anything past your start time will be deemed as a late start, even 1 minute.

You are expected to take breaks in line with the designated break times and ensure you are ready to start promptly at the end of your break time, late returns from break will be monitored closely.

You are expected to work your full shift, irrespective of whether you are a part time worker working a shorter shift or a full-time worker doing a 12-hour shift, you are not authorised to leave early unless you have received permission from Igloo’s Operations Manager based in Igloo’s Head Office. If you leave before the designated time at the end of your shift without permission this will be deemed as unauthorised.

Unauthorised early finishes, unauthorised absences and lateness is now being monitored closely by the onsite management team and the senior management team in Igloo’s Head Office and will not be tolerated, failure to comply may result in your assignment being ended.

Booking Time Off

When booking time off you must give sufficient notice and complete a holiday form, this can be found on the link below:

Sheerness Compound Holiday Form

The below is taken from the company staff handbook:

“You should not book any holiday until your request has been authorised. Any leave which is taken without being appropriately authorised will be deemed to be unauthorised absence”.

“In order to plan our holiday rota effectively, the company requires at least one weeks’ notice of intent to book holidays of a duration up to three days and four weeks’ notice of intent to book holidays of three days or more up to a maximum of 2 weeks. However, we appreciate that there are times when you may need to take holiday at short notice and therefore consider such requests on a case-by-case basis.”

Should you have any questions or queries regarding this Memo please direct them to compliance@igloodrivers.com

By signing this document, I , confirm I have read and understood this memo and confirm I will abide to my working hours and the booking time off process.