We often get questions regarding our application process, so we thought it would be best to answer them all in one go.


What happens after I register my interest and/or apply for a role with Igloo?
If you have registered your interest or applied directly for a position we are currently recruiting for on one of our online platforms, be it our website, a job board or social media, your application will come into our main recruitment mailbox where our Compliance & Business Support team will sort all of the applications into relevant departments where our experienced Recruitment Consultants will then start to contact applicants to discuss the position in more detail whilst asking questions to build a picture of your previous working experience.

Providing that you are still interested after hearing more about the position you have applied for and our Recruitment Consultant feels that you have the experience to succeed in the role they will invite you to go through either a face to face or an over the phone interview with them, during this interview our Recruitment Consultants will be going through your work history, starting most recently and working backwards. They will want you to give lots of details of the roles you have been working in previously and really paint a picture of what you did on a day to day basis.

Once the interview process our Recruitment Consultants will check with you that you are still happy to be put forward for the position, if you are you will now need to complete our registration documentation, this is a fairly simple process and doesn’t take long to complete, our Recruitment Consultants will send the application links via email to you.

You can find out what to expect from the application documentation by clicking the link below.

What to Expect with the Application Documentation

Registration Process FAQ’s

What is a KID?
This is a Key Information Document, this is something we will send you as an attachment on the email with the application links, this document is designed to give transparency regarding your employment and your pay. You will see the below on information on the Key Information Document:

          • Contact number for the Employment Agency Standards (EAS) Inspectorate.
          • Your name.
          • Name of the employment business.
          • Type of Contract you will be engaged under.
          • Frequency of your pay.
          • Expected or minimum rate of pay.
          • Deductions from your pay required by law.
                  • At the point of you receiving the Key Information document we won’t know if you have any deduction of earnings, such as child maintenance so we will be unable to list these.
          • Any other deductions or costs from your pay (to include amounts or how they are calculated).
          • Any fees for goods or services.
          • Holiday entitlement and pay.
          • Additional benefits.
          • Representative example of your pay.
                  • This is an example and it might be a differently hourly rate to what you are due to receive, but the example is based on a real life pay slip and will show a breakdown of the deductions you can expect to see.

Do I need to provide a proof of right to work in the UK?
Every applicant will need to produce a right to work in the UK document, even if you are a British Citizen, typical proof of right documents are:

          • British passport.
          • Full birth certificate accompanied with photo identification.
          • An online share code for non-British Citizens.

Why are you asking for a DVLA share code?
If the position involves any kind of driving then we will require a DVLA share code to complete an online check on your licence, this check will provide us with information regarding any driving offences or endorsements showing on your driving licence and the dates your driving licence and categories expire, we will complete these checks pre-employment and then every 3 months whilst you work for us.

Why do I need to complete an accident declaration?
If you are working in a role that involves any kind of driving for insurance purposes we must obtain this information so should we have to make a claim on our insurance we can show the insurance company that we have obtained this information from you. We will ask you complete a new accident declaration each time we do a 3 month DVLA licence check, this is just so we always have an up to date copy of this document on file just incase we ever need it.

Do I need to provide previous work references?
We will always ask for a minimum of two references, this is to ensure we are vetting all applicants correctly and putting applicants forward and into positions they are experienced to undertake.

Iโ€™m not too sure what job I want, can you help me?
Of course! We are here to help you find your next position and make the whole process as easy and stress free as possible. We will go through your work history and experience with you to ensure we find a position suitable for you.

I already have a job but Iโ€™m looking for some extra work, can I still apply?
Yes, we often have people who are looking for work on a weekend and their current position doesn’t offer this or more common is when people are working on 4 on, 4 off shifts and want to fill their days off with work, we can look to support you with this.

I already have a job but I am interested in moving on, can you work confidentially on my behalf?
Yes we can and this is something we have done over the years, we would need to have a conversation and understand your previous experience and what you were looking for, we would then speak to our clients and look to set up interviews, of course there does come a point where we have to give your name to a client but this would only happen once you wanted to progress with the potential position.

Once I have completed your registration process, how long is it before I can work?
Once you have completed our registration documents and have been passed through our compliance checks we will be in a position to get you out working ASAP.
Whilst this whole process sounds lengthy it really isn’t and we have had applicants fully complete the registration process and be out working the same day, so don’t worry its simple and we are always on the end of the phone, email or a text message to help and support you through this process.