Damage Administrator

We are looking for a Damage Administrator to work for a very niche and busy sector of the automotive industry. This role is crucial in maintaining the seamless operation of the workshop and body shop process, managing and processing claims, job cards, updating systems, and ensuring overall efficiency to stringent timelines.

Responsibilities:

• Damage Claims Processing: Prepare, submit, and follow up on damage claims with liable parties, ensuring accurate documentation and compliance with procedure.
• Documentation and Records: Analyse and maintain detailed records of all damage claims, including damage type, carrier, costs and repair methods.
• Customer Support: Address customer inquiries related to damage authorisation status and repair status.
• Coordination: Work closely with the rest of the team and other teams on site to ensure timely resolution of claims and repairs.
• Compliance: Stay updated on required information to ensure smooth processing of claims and reduce turnaround time in getting claims authorised and paid.

Skills and Qualifications:

• Strong organisational and multitasking abilities.
• Attention to detail and ability to work tight deadlines.
• Proficiency in office software and database management.
• Previous administration experience (automotive experience preferred).