Registration and Application Pack

personal information - All candidates to complete

Full name:

Date of birth:  

National Insurance Number:

Marital status:  

Nationality:

Home address:  

Telephone:

Mobile:  

Email:

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Bank Details

Full name:

Banks or Building Society name:

Banks or Building Society address:

Sortcode:

Account number:

Building Society ref:

Account holders name:  

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Next of Kin

In case of emergency, please provide us below with contact details for two next of kin

Next of Kin 1

Name:

Relationship:

Address:

Telephone:

Mobile:

Next of Kin 2

Name:

Relationship:

Address:

Telephone:

Mobile:

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Individual agreement of opt out of the 48 hour maximum average working week

This agreement is made between Arctics Ltd t/a Igloo and (the employee)

48 hour maximum average working week

The Working Time Regulations 1998 provide that the average working week, including overtime, shall not exceed 48 hours. The Company and the Employee agree that this limit shall not apply to the Employee. This Agreement will remain in force indefinitely. The Employee, or the Company, may terminate this Agreement at any time giving no less than three months’ written notice to the other.

Data Protection: This information will be processed lawfully, in accordance with our Data Protection Policy, in order for us to fulfil our contractual and/or legal obligations to you.

This document will be kept on your personnel file (hard copy and/or electronic) for the duration of your employment. We will retain your personnel file for a period of 7 years after your employment has ended (or in line with current legislation at that time). Please refer to the Company’s Data Protection Policy for more information relating to how the Company processes your personal data and your riqhts.

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Disclosure of Criminal Records & History

Name:

Because of the nature of the duties you will be expected to undertake & the high value of the property, you are required to disclose details of any criminal record. Only relevant convictions and other information will be taken into account so disclosure need not necessarily be a bar to obtaining a position.

If you declare a criminal record and we believe this to have a bearing on the requirements of the post, we reserve the right to discuss the matter with you at interview. Information contained on this form will only be made available to those persons who need to see it as part of the recruitment process.

Have you any unspent convictions? In accordance with the rehabilitation of Offenders Act 1974.

If yes, please give details offences, penalties & dates

Failure to declare a conviction may require us to exclude you from our register or terminate an assignment if the offence is not declared but later comes to light.

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Provision of payslips and other payment information by iTempaid

At igloo we are committed to improving the service that we provide to our workers. One of the changes that we are making is to the provision of payslips and "End of Year" information.

All Payslips are now available directly to you on "iTempaid", our payslip portal, thereby meaning that you can access your payslip from your smartphone, tablet or PC.

Please note that igloo will no longer supply payslips by post for any member of staff.

So that we can set up "iTempaid" for you, giving you access to all your payslips and "End of Year" information, please complete the fields below:

Full name:

Full National Insurance number:

igloo site:

Email address:

If my email address changes then I will notify igloo payroll of the change in writing. I understand that igloo will accept no responsibility for the confidential information being accessed by others using the email address I have supplied above. The security of this email address is my responsibility.

I understand that I have given all the information above and I am responsible for its accuracy.

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New starter pre-employment checks: Consent Form

As part of Igloo’s recruitment process you must provide documentation proving right to work in the UK and consent to the following pre-employment checks.

1. Confirmation of right to work in the UK
2. Criminal Records disclosure
3. Employment reference check

Declaration by candidate:
If I am offered a role with Igloo, I consent to the above employment checks being carried out and give my consent for the appropriate employment reference checks to take place. I understand that any decision regarding my employment will be subject to the information received as a result of these checks.

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Deduction from Earnings Agreement for Agency Workers for Driving & Parking Offences

I hereby agree that in consideration of any driving or traffic offence committed by me, during the time I am carrying out work for Igloo who is the Employment Business, or when I complete work for a client or customer of the Employment Business, whether in a personal vehicle or a vehicle of the Employment Business, or in a vehicle of the client or customer of the Employment Business, l agree that I will be fully responsible for the payment of any fines or costs associated with the offence, and I will pay all costs incurred within a period of 3 days of notification.

In the event that the Employment Business, or a client or customer of the Employment Business experiences costs associated with a driving or traffic offence committed by me, as a result of my failure to pay costs within the mentioned 3 day period after notification, I agree that the Employment Business can deduct a sum equal to the full amount of any fines or other costs associated with the offence from any monies due to me.

For the avoidance of any doubt, any costs associated with parking fines, speeding fines, toll charges, congestion charges are covered by this agreement.

I now give my express written consent to the Employment Business to deduct any such monies due under this agreement from any earnings due to me in accordance with the legislation currently in force (Part II of the Employment Rights Act 1996). Where such deductions have reduced to nil the sums otherwise owing to me and a balance remains outstanding, I understand that I will repay the balance immediately to the Employment Business.

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Terms of Contract for Services

a. Definitions

a. In these Terms of Engagement the following definitions apply:

'Assignment' means the period during which the Company is engaged by the Employment Business to render services to the client;

Client means the person, firm or corporate body requiring the services of the company;

Company Igloo means the Limited Company engaged by the Employment Business to provide the services of its employees, officers or representatives to the Client;

1. Unless the context otherwise requires, references to the singular include the plural and references to the masculine include the feminine and vice versa.

2. The headings contained in these Terms are for convenience only and do not affect their interpretation.

b) The Contract

• These terms constitute a contract for services between the Employment Business and the Company upon being signed on behalf of the Company and govern Assignments undertaken by the Company with the Client.
• No variations or alterations to these Terms shall be valid unless approved by a Director/Proprietor of the Employment Business in writing.
• For the avoidance of doubt these terms shall not be construed as a contract between any individual supplied or any representative of the Company and any of the liabilities of an employer arising out of the assignment shall be the liabilities of the Company.

c) Assignments

• The failure by the Employment Business to obtain suitable Assignments for the Company shall not give arise to any liabilities on the part of the Employment Business. The Company recognises that there may be periods between Assignments when no work is available.
• The Company shall not be obliged to accept an Assignment offered by the Employment Business nor shall the Employment Business be obliged to offer ongoing Assignments to the Company.
• Upon the acceptance by the Company of an Assignment the Employment Business shall supply the Company with a Time Sheet specifying the duration of the Assignment, the identity of the Client, the hourly rate payable by the Employment Business and such expenses as may be agreed, the notice period and any other relevant information.

d) Timesheets

• At the end of each week an Assignment (or at the end of the Assignment when an Assignment is for a period of less than one week or is completed before the end of the week) the Company shall deliver to the Employment Business the Employment Business's timesheet duly completed to indicate the number of hours worked by the Employment Business no later than Monday at 0900 hours following the week to which they relate. This timesheet must be accompanied by an invoice from the Company for the amount due from Employment Business to Company for the hours worked in that week. Such invoice should bear the Company's name, VAT number, and should state any VAT due on the invoice.
• The Employment Business shall not be obliged to pay any fees to the Company unless a signed timesheet and invoice have been properly submitted by the Company in accordance with sub-clause 4.1 of these Terms.

e) Fees

• The Company will receive payment from the Employment Business for an Assignment at the rate agreed for Services for each hour worked by the Company, plus VAT where appropriate.
• The Company shall be responsible for any PAYE, Income Tax and National Insurance Contributions and any other taxes and deductions payable in respect of its employees, officers or representatives for any Assignment.
• All payments will be made to the Company (or Company's agent on its behalf, if so agreed in writing).

f) Liability

• The Company shall be liable for any loss, damage or injury to any party resulting from the negligent acts or omissions of its employees or officers during an Assignment.
• The Company shall ensure the provision of adequate Employer's Liability Insurance, Public Liability Insurance and any other suitable policies of insurance in respect of the Company and its employees or officers during an Assignment and shall make a copy of the policy available to the Employment Business upon request.

g) Company's obligations

• • The Company agrees on its own part and on behalf of its officers and employees as follows:
• Not to engage in any conduct detrimental to the interests of the Employment Business or the Client which includes any conduct tending to bring the Employment Business or Client into disrepute or which results in the loss of custom or business.
• To be present during the times or for the total number of hours during each day/and or week of the Assignment as may be agreed with the Employment Business or Client.
• To take all responsible steps to safeguard its own safety of any other person who may be affected by its actions on the Assignment.
• To comply with all statutory obligates and codes of practice to which the Company is subject in respect of its employees and offices including but not limited to the Working Time Regulations.
• To comply with any rules and obligations in force at the premises where services are performed during Assignments to the extent that they are reasonably applicable.
• To co-operate with the Client's staff and accept the direction of any person in the Client's organisation to whom it is required to report and comply with all reasonable and lawful instructions within the scope of the Assignment made by the Client.
• To furnish the Employment Business with any progress reports as may be requested from time to time
• The Company's obligations to provide the services pursuant to these Terms shall be performed by such suitability qualified members of the Company's officers or employee at any time, subject to first notifying the Employment Agency of such substitution.
• Subject to prior notification being given to the Employment Business, the Company may also substitute its own performance of the services, whether by the assignment or sub-contracting of the services, providing that the Company, the Employment Business and the relevant Client are reasonably satisfied that the substitute, assignee or sub-contractor has the necessary skills, qualifications or resources and personnel to provide the said service to the required standard and the terms of any such assignment or sub-contract are such as to enable each party to perform and comply with its obligations under this Agreement.
• To notify the Employment Business forthwith in writing if it should become insolvent, dissolved or subject to a winding up petition.
• To comply with all the requirement of VAT legislation and the Companies Act 1981.

1. Acknowledgement

a. The Company acknowledges that all copyright, trademarks, patents and other intellectual property right deriving from services carried out by the Company and its employees or officers for the Client during the Assignment shall belong to the Client

2. Computer Equipment Warranty

1. The Company shall ensure that any computer equipment and associated software, which it provides to its employees or officers for the purpose of providing the services, contains anti-virus protection with the latest released upgrade from time to time and will be Year 2000 compliant.

a) Confidentiality

a. In order to protect the confidentiality and trade secrets of any Client and the Employment Business and without prejudice to every other duty, to keep secret all information given to it or gained in confidence, the Company agrees on its own part and on behalf of its employees and officers as follows:

8. Not at anytime whether during or after Assignment (unless expressly so authorised by the Client or the Employment Business as a necessary part of the performance of its duties) to disclose to any person or to make use of any of the trade secrets or confidential information of the Client;

9. To deliver up to the Client or the Employment Business (as directed) at the end of each Assignment all documents and other materials belonging to the Client (and all copies) which are in its possession including documents and other materials created by its or the employees or officers during the course of the Assignment;

10. No at any time to make any copy, abstract, summary or précis of the whole or any part of any document or other material belonging to the Client except when required to do so in the course of its duties under an Assignment, in which event any such item shall belong to the Client or the Employment Business as appropriate.

b) Termination

1. An Assignment may be terminated by the Employment Business or the Company giving the other part in writing the period of notice specified in the assignment confirmation note.

2. Notwithstanding sub-clauses 11.1 and 11.5 of this Agreement, where required by the Client, the Employment Business may without notice and without liability instruct the Company to cease work on Assignment at any time, where: 10. the company has acted in breach of the rules and regulations applicable to the Client's own staff; 11. the client reasonably believes that the Company has not observed any conditions of the confidentiality applicable to the Company from time to time; or 12. the Company becomes insolvent, dissolved or subject to a winding up petition. 13. For any reason the Company proves unsatisfactory to the Client.

• Failure by the Company to give notice of termination as required in the assignment confirmation note shall constitute a breach of contract and shall entitle the Employment Business to claim damages from the Company for any resulting loss suffered by the Employment Business.
• If the Company's employees are unable for any reason to work on an assignment the Company should inform the Employment Business by no later than 10.00am on the first day of absence to enable alternative arrangement to be made.
• The Company acknowledges that the continuation of an Assignment is subject to , and conditioned by the continuation of the contract entered into between the Employment Business and the Client. In the event that the contract between the Employment Business and the Client is terminated for any reason the Assignment shall cease with immediate effect without liability to the Company.

c) Obligations

1. The Company warrants that he/she understands relevant obligations under Working Time Regulations 1998 as amended and undertakes to only accept assignments which would not cause him/her to infringe those regulations.

d) Law

2. These terms are governed by the law of the country and the exclusive jurisdiction of the Courts of the country in which the Employment Business has its operations address

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Arctics Limited t/a Igloo Self-Billing Agreement

THIS AGREEMENT is made on the October 11, 2026

BETWEEN: (hereinafter called "the Supplier") whose registered detailed are as follows:

Contractor Name:

Company Name:

Address:

VAT Reg. No:

Company Reg. No:

 

and

 

Arctics Limited trading as Igloo, whose registered office is situated at Arctics House, 6 Marina Court, Maple Drive, Hinckley, Leicestershire, LE10 3BF.

Conditions of Acceptance

1. The above company agrees to provide Arctics Limited t/a Igloo with a copy of its current VAT Registration Certificate and Certificate of Incorporation.

2. The Supplier must not raise VAT invoices in respect of supplies under this agreement.

3. Arctics Limited t/a Igloo will supply a valid self-bill VAT invoice to the Supplier for services supplied on a weekly basis or when the Supplier submits a timesheet.

4. The Supplier will immediately notify Arctics Limited t/a Igloo of any changes in its VAT registration position that would affect the application of the system, for example, ceases to be registered, transfers the business as a going concern or becomes registered under another VAT number.

5. Arctics Limited t/a Igloo may request the Supplier will provide the required information within 30days of the request.

6. The Supplier gives permission for Arctics Limited t/a Igloo to disclose the Supplier name, address and VAT registration number to HM Revenue & Customs as a member of the Arctics Limited t/a Igloo self-billing scheme.

7. Withdrawal, of or from the self-billing invoice scheme may be instigated by either party in writing.

Accident Declaration

Name:  

Position:   

For insurance purposes and to ensure that you are covered should an accident involving yourself occur you must complete the following declaration. This document will be re-issued, and you will need to complete this every quarter when we update your online DVLA check with you.

If you answer yes to any of the below questions you must provide further details and we reserve the right to discuss this further with you as it may have an impact on your suitability for the position.

1)How long have you held your driving license?   

2)Do you have any points or endorsements on your license? 

a) If yes, how many?  

b) What are these for?  

3)Have you been involved in any accidents in the past 4 years?  

If you answered yes to question 3, please provide full details below, including, dates, who was at fault and was there an insurance claim made?

Chauffeur Handbook

GEFCO Fleet Management Solutions

Introduction

GEFCO Fleet Management Solutions provide a vehicle movement/inspection solution for various customers. The services include Demonstration, Company car, Electric, used vehicles, hire vehicle infleets, dealer transfers, leasing company, Dealer deliveries and inspect & collect movements.

• Demonstration - The demonstration fleet including Citroen, Peugeot & DS. All vehicles to be delivered in good condition and the customer must receive a handover of controls and sign for proof of insurance.
• Company car – key for keys company car deliveries. All vehicles must arrive with the customer in A1 condition
• Used vehicle sales – Deliveries to dealerships using Trade Plates, vehicles not always in good condition.
• Leasing/Dealer deliveries – Deliveries on behalf of leasing companies. Most have either extra paperwork or use of the MoDel app.
• Dealer deliveries – delivering NEW vehicles on behalf of some of the largest dealerships in the country. These vehicles need to arrive with customers in A1 condition.
• Inspect & Collect – Ex-finance vehicles collected on behalf of the auctions. Most are 4 years old and are in used condition. Be aware of some extra checks on the app for V5 etc.

The Mission

To move and inspect our customer’s vehicles to a consistent and high standard, ensuring that vehicles arrive damage free, on time, clean and with the appropriate fuel or charge level. A vehicle handover is required on delivery and a full vehicle inspection is required when collecting.

Drivers should approach work with a professional attitude to both customer and co-workers.

Eating, drinking and smoking is strictly prohibited in any of our vehicles. Please also ensure you and the vehicle are smoke free before greeting any customers due to lingering odors.

A zero-tolerance policy is in effect regarding alcohol and non-prescribed drugs. Please declare any medication you are prescribed to your agency representative and GEFCO line manager, in line with the DVLA requirements. Random drug & alcohol checks will also be held.

At all times you must remain professional, no personal opinions towards the end user’s vehicles should be expressed. You are the face of the company, customer and manufacture and as such you are expected to perform at the highest level.

 

Uniform and PPE

Tailored Black Trousers White Shirts Grey Tie Waterproof coat & Fleece Black footwear Hi Viz Waistcoat – Igloo to Supply KN95 Mask – GEFCO to supply Gloves – GEFCO to supply Antibacterial wipes and Gel

 

Mobile Phones

Please ensure that you follow the guidelines issued by the Highway Code on the use of your mobile phone whilst in a vehicle. We advise to avoid the below to always attach your phone to the vehicle by Bluetooth where available. Do not use your phone when driving. Before taking a call, stop and park your vehicle safely before using your phone. Do not use your phone near any petrol or diesel pumps as the phone could generate a spark, which could ignite any petrol, or diesel fumes.

 

Site Rules

For Health and Safety reason, please ensure that whilst you are on GEFCO premises you wear the high visibility vests and stick the foot paths provided. Please report any Health and Safety issues by completing a near miss form available from the Fleet Solutions Office. No smoking is permitted on site unless using the designated area. Please stick to the speed limits provided and take caution when manoeuvring around the site. In the event of a fire on site the tannoy system will be sounded. Please make your way to assembly Point.

 

Breakdowns

All breakdowns should be reported immediately to the Fleet Solutions contact. They will advise the correct breakdown procedure to follow. When contacting recovery, you will require the following information: Your vehicle model and registration number A brief description of the problem and the location of the vehicle A telephone number where you can be contacted at the scene Where possible you should try to leave your vehicle in a safe place and turn on your hazard warning lights. Ideally, you should wait near your vehicle, but away from the carriageway or the hard shoulder. If you feel at risk return to your vehicle by the passenger door and lock all the doors but do leave your vehicle if you think that danger has passed. The recovery agent will advise when they will attend on scene, giving you an approximate time, you must then contact the Fleet Solutions office, advising them of the current situation. If the vehicle is not repairable, please contact the Fleet Solutions office for a recovery destination. If the vehicle is drivable, contact the Fleet Solutions office who will advise a course of action. If the vehicle has broken down due to wrong fuel, Assist will not attend until they have received payment for the recovery. This is the Chauffeurs responsibility

 

Road Traffic Accident

Under no circumstances do you admit liability in the event of an accident. Please complete the Accident Checklist, capturing all the relevant information from the third party. To help with the investigation we suggest taking some picture of the area and vehicles involved. As part of the investigation a work-related incident form must be completed, and a drugs & alcohol test must be completed. Ensure that all incidents are reported to the Fleet Solutions office immediately.

If the vehicle you’re being asked to move isn’t taxed, you will find a tag attached to your job stating TRADE PLATES REQUIRED or your name will be added to the white board in the clocking in room. Please collect the plates from the Chauffeur team/security hut and complete the signature log. These need to be returned to the security hut when you return to site. If the vehicle has no glazed rear window, please use the magnets to secure the plate to the rear of the vehicle. Please be aware that once these plates have been handed to you, they are your responsibility. Please keep them safe and report any lost or stolen plates immediately.

You will be issued a fuel key for on-site fuel (Corby only) and fuel cards for external fuel. All fuel entries must be added to the job using the Moveecar app on the day of purchase. Please take care of these items and report if lost or stolen to your Fleet Solutions contact immediately.

 

Vehicle Issues Procedure

If you discover any issues with your vehicle before exit, please follow the below: Vehicle damage – Do not move the vehicle and contact your Fleet Solutions contact or the out of hours number before leaving site and they will advise if the vehicle is to be delivered or not. Technical issues – Contact your Fleet Solutions contact or the out of hours number before leaving site and they will advise the next course of action.

 

Vehicle Familiarisation

You will be driving lots of different vehicles, so before setting off please familiarise yourselves with the vehicle controls and features. This will also be very important for your vehicle handover. Please don’t hesitate to contact your Fleet Solutions contact if you require more information on any vehicle.

Please ensure all Congestion charges & Tolls have been paid if your journey takes you through these areas. This is the Chauffeurs responsibility to make sure the vehicle in their care is covered. Failure to pay these will result in the fines being passed on to the Chauffeur.

 

Communication

It is the Chauffeurs responsibility to contact the customer at least 1 hour before arrival. It is extremely important to not only communicate with your customers, but also the other Chauffeurs you are working with as you will all be relying on each other when assisting with each other’s movements. Please ensure you have contacted your coworkers in the evening to discuss the following days work and to arrange start times. You will all receive a message from GEFCO each evening with the work details for the following day. If you haven’t received this by 18:00 please call the out of hours support number.

 

Vehicle Handover

When you arrive at the delivery destination please contact the customer to announce your arrival. The vehicle should only be delivered to the named customer, if the customer isn’t available please contact the Fleet Solutions office. Once the customer has inspected the vehicle please offer the handover. This should include the Bluetooth and satnav operation if present. Please also try and answer any of the customer’s questions, you can also contact your Fleet Solutions contact if assistance is needed.

 

Customer Signature

During the COVID pandemic it will not always be possible to gain a customer signature. If the customer isn’t happy to sign on glass, you can replace this with either a picture of their driving license or a picture of the customer standing next to the vehicle. If the customer wants to sign, please wipe the phone before and after with an antibacterial wipe.

 

Public Transport

Once the work has been sent to the app we require you to plan all journeys for the following day. Please ensure you contact your colleagues to ensure you have all the days locations before planning. Please contact your Fleet Solutions contact for authorisation on taxi fares over £10.00.

 

Vehicle Collection

On arrival at the customer’s address, contact the named customer. Once you have been given the keys, you can then complete the inspection. A thorough check for damage must be made at this point. Under no circumstances can you complete the vehicle inspection without first having the permission of the customer. Once complete, please review the damage with the customer, gain the customers signature/Photo and check the POC email has the correct address before sending.

 

Working Time

You are not permitted to work more than 13 hours without authorisation. Please contact your Fleet Solutions contact by 16:00 or 12 hours, whichever comes first. A decision will be made whether you are required to stay out for the evening. This information is also required to help with the next day’s route planning.

 

Overnight Stays

Once it has been agreed that an overnight stay is required please ask the planners for assistance in making a booking. Once you arrive at the hotel please text IGLOO on the app. You are then required to clock back on the following morning once you are back in the vehicle ready to start your return journey.

 

Holiday Requests

As we are taking booking 4-5 days in advance, we require you to give at least a week’s notice if you require time off. Please complete the holiday request form and hand to the IGLOO. Holiday request are not guaranteed and are treated on a first come first serve basis.

 

Absense

Your planned workload will be advised to you the evening before your day of work. If you will be unable to attend work, please contact the Chauffeur you are working with, the IGLOO team and the Out of Hours phone by no later than 07:30 am on the day of your absence, this will enable us to make alternative arrangements for your planned deliveries and collections.

 

Expenses

Once the expense has been added to the Moveecar app, please add all receipts for the day to the expense form and hand in to the Fleet Solutions Office. If you have any expenses where the receipts are email to you, please forward these to sarah.brennan@gefco.net The expense are paid back to you the following week.

 

Driving License

If you incur a penalty that results in points being added to your license you must advise the Chauffeur team and IGLOO. Failure to do so could invalidate the motor insurance; you must supply a copy of your updated license on receipt from the DVLA. Please note that you will be expected to supply a copy of your driving licence on request, normally every three months. Please ensure you always have your Driving license with you.

 

Traffic Offences

Any traffic violations are the responsibility of the Chauffeur, GEFCO UK Ltd will NOT accept any responsibility.

 

Highway Code

Please ensure that you are conversant with the Highway Code. Please also take notes of the below UK van speed limits. UK van speed limits: Built-up areas: 30mph Single carriageways: 50mph Dual carriageways: 60mph Motorways: 70mph

 

Security

Whilst the vehicle is in your care, it is your sole responsibility, please ensure that you follow the guidelines below: Never put yourself or your licence at risk. The vehicle should not be left unattended, apart from at handover or refuelling. On these occasions the vehicle must be locked, and the alarm activated. Be pro-active with security and always try to expect the unexpected. At no point must you leave the vehicle unattended with the keys still inside

 

Vehicle Inspection

A thorough inspection is required on every vehicle we move. Please ensure clear pictures are taken and the magnetic arrows and rulers are also used. No damage is too small to record so please take your time to ensure all damage is captured.

If the driver notes state that the vehicle is required to be cleaned this must happen. Please be aware most vans won’t fit in a carwash, so please use a jet wash. If coin operated, please ensure to take a picture next to the machine as this will act as your receipt.

 

Unauthorised Passengers

Under no circumstances are you allowed the carriage of passengers, unless advised to do so from the Chauffeur team. Please note that unless approval is given the motor insurance in place will be invalidated. Disregard of this could result in disciplinary action

Each vehicle collected from a GEFCO site may have paper/plastic floor protectors and a yard ticket inside. These are to be removed and disposed of before you leave site.

If you arrive at a site or customer and the vehicle you’re collecting isn’t available, please contact the office or Out of Hours and make them aware of your arrival time and the time you receive the vehicle.

 

NEW Vehicle Collection and Delivery Process

The new process is as follows – when collecting a vehicle please ensure the vehicles is aired for at least 10 minutes. This is now an ideal time to complete the external inspection of the vehicle. You are now required to wipe down the vehicle controls, steering wheel and door handle of the vehicle with antibacterial wipes. Please follow this process again just before the vehicle is handed over to the customer.

 

Electric Vehicle Process

We now have many contracts which require GEFCO to deliver and collect Electric vehicles to and from customers. If you are assigned one of these there will be a TAG on Moveecar line this ELECTRIC. If collecting from a GEFCO site, the vehicle should have at least 60% charge. It should also arrive with the customer with 60% charge. Please plan your journey accordingly to include the relevant charging stops to ensure you and the vehicle arrive safely and with the correct amount of charge. We recommend downloading the following apps to your phone. The first one is ZapMap, this will allow you to plan your journey on the correct route that will include charging point. You will also need to set up accounts for Ecotricity and BP Polar. The average cost for charging is around £6.00. This needs to be added to the Moveecar expenses on the same day as the purchase and marked as fuel. We will then reimburse this amount to you through expenses.

Key Contacts Planners – 8:30 – 17:00 Sheerness & Sandtoft 01536 272162 Corby & Portbury 01536 272179 Out of Hours support – 17:00 – 8:30 Sheerness & Sandtoft 07912980385 Corby & Portbury 07980700441   I confirm I have read the Chauffeur handbook and fully understand and acknowledge its contents. Name: Date: October 11, 2026